Everything you need to know about shipping costs, delivery times, and policies for group deals
Our shipping system calculates costs based on each customer's individual item quantity, not group totals. Pay upfront, get full refunds if deals fail, and benefit from individual quantity-based cost adjustments.
Shipping costs calculated on your individual item quantity to secure your spot in the group deal
If deal doesn't unlock (minimum not reached), your individual shipping costs are fully refunded
Your money is protected - only pay for successful deals that actually ship
Pay only the shipping cost difference when adding items to your personal order
Get refunded if shipping costs decrease or you qualify for free shipping
Unlock free shipping or volume discounts by reaching supplier thresholds with your own order quantity
See how dynamic shipping adjustments save you money
By adding items, you saved the full original shipping cost and got automatic refunds
Pay shipping costs based on your own item quantity when joining the deal
If the deal doesn't unlock (minimum not reached), your individual shipping costs are fully refunded
Add more items to your order? Pay only the shipping difference based on your new quantity or get refunded if costs decrease
Suppliers set all shipping costs and thresholds, including free shipping options
When you add items to your order, you only pay the shipping cost difference. If the new total qualifies for lower shipping rates or free shipping, you get refunded automatically.
Many suppliers offer free shipping above certain order values. Adding items might unlock these benefits and reduce your total shipping costs.
When deal timers end and minimum item requirements have been reached, the deal unlocks and suppliers begin processing orders
Suppliers typically need 2-5 business days to prepare and package group orders
Delivery times vary by supplier and shipping method, typically 3-10 business days
All shipping costs, methods, and policies are determined by individual suppliers. ComBuy facilitates the group buying process but does not control shipping rates or delivery times.
Shipping costs are clearly displayed on each product page before you join a deal. Any potential savings from free shipping thresholds are highlighted during checkout.
Questions about shipping? Contact our support team or reach out to the specific supplier for detailed information about their shipping policies and delivery options.